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We strive to:

  • Deliver the best value in the market. We listen to and are driven by our customers and partners. Their concerns are our concerns and we are always responsive with all due urgency. We expect the same from our partners.
  • Treat others as we expect others to treat us. To be honest, professional, courteous, fair, and compassionate in all that we do.
  • Make all commitments with care, and then do what we say we are going to do. Therefore, frankness and clarity in communicating our mission, our goals, and what we expect from each other and our business partners is critical to our success.
  • Promote formal and informal feedback both up and down the organization to help individuals improve performance and build a cohesive culture.
  • Trust each other and forgive mistakes. We distinguish between "mistakes" (best effort, bad result) and "ill will" (sloppiness, lack of integrity or lack of effort).

We believe:

  • In people, and that individuals give their best when given responsibility through authority and accountability.
  • In diversity, and respect all people's rights. We expect our employees and partners to do the same.
  • That work is important, it should be fun, and it should not cause us to neglect life's other joys and responsibilities